| USB Flash Drive |
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Q: |
After the driver installed, why Windows 98Se can not recognize the USB Flash Disk? |
A: |
Check out the USB CONTROLLER item in BIOS and make sure the item is ¡®ENABLED¡¯. If this still does not work, delete the drivers installed previously for USB flash disk or MP3. |
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Q: |
Can I pull out the Flash Disk when its LED is on or sparkling? |
A: |
No, you cannot, otherwise you may suffer from data loss. If the disk cannot work after such incident, please format it again. No physical damage done, so after reformatting the Flash Disk is ready to be use again. |
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Q: |
Can the USB Flash Disk used as starting disk? |
A: |
Yes. Just set the BOOT DEVICE as "USB-ZIP" in the BIOS, and the system will be guide to recognize the USB Flash Disk. |
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Q: |
What should I do if the USB Flash Disk fails to read or write after a normal installation? |
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There are two possible causes:
(1) If you can read data from the disk but cannot write, this is mostly because the disk is under write-protect state, or the storage space is full. Delete some documents, and you can continue to use it.
(2) The malfunction may be caused by power-off or improper pulling out of the USB Flash Disk, Simply reformat the disk |
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Q: |
Can I change the state of write-protect when the USB Flash Disk is connected to a computer? |
A: |
No, you cannot. The right way: first pull out the USB Flash Disk, have the state changed, then connect again. Improper usage may lead to malfunction or damage to the USB Flash Disk. |
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Q: |
I've downloaded the driver files, but when I double-click the file, it says a programmer is needed to open this. What should I do? |
A: |
The driver files are zipped, which means they need to be extracted before you can install them. Unfortunately, Windows 9x doesn't support ZIP files as a native format, therefore you need to obtain 3rd party programmer to extract the files. We recommend for this purpose WinZip www.winzip.com. If you are not familiar with extracting ZIP files, please refer to WinZip help file |
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Q: |
My operating system is showing a message that the drive is write protected. |
A: |
A part of our USB Flash Disks are equipped with a security switch - which can be set in two positions WRITE ENABLED and WRITE PROTECTED, switching it to the other position should resolve the problem. |
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| MP3 Player |
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Q: |
What should I do if MP3 does not work due to sudden power-off or improper pulling out when the MP3 is transferring data? |
A: |
Re-format the MP3 with formatting software, and you can use it again. |
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Q: |
What should I do if the MP3 can store data but cannot play music? |
A: |
Copy the relevant songs after re-formatting the MP3 |
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Q: |
What should I do if the MP3 can store data but cannot play music? |
A: |
Copy the relevant songs after re-formatting the MP3 |
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| MP4 Player |
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Q: |
Why is there no lyrics indication for songs downloaded from the Internet? |
A: |
To demonstrate the lyrics, there are two requirements:
(1) The songs for downloading should have lyrics with themselves;
(2) The Lyrics Synchronous switch should be open;
(3) The name of lyrics to be downloaded should be in accord with the file name of songs, and the file suffix of lyrics should be .lrc |
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Q: |
Where can I download some free NES games for my MP4? |
A: |
Click here to download the free NES games for your MP4. |
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